Our workshops are held periodically at difference locations and some of those workshops are open to the public. Please check our webpage for upcoming public workshops.

Any of our BlueDragon workshops can be delivered at client sites.  Limits on class sizes way by workshop.  Please contact us to review your problem-solving needs and a customized quote. 

CONTACT US

rob.dle@dle-services.com  |  Tel: 772-341-1093

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BlueDragon's MBA-Style Training Delivers Skills You Can Use The Next Day 

 

View our calendar of events and register for any of our public workshops.  Workshops fill up quickly due to limited seating. 

Contact us to inquire about hosting your own workshops or if you would like additional information

COURSE DESCRIPTIONS
DLE Technical Services has been a Registered Education Provider for PMI since 2014
 

Target Population

  • Executive Leadership Teams

  • Managers with direct oversight responsibilities of complex problem solving efforts 

  • Project Management Professionals (27 Credit Hours) 

  • Lean Six Sigma practitioners

BD-101...BlueDragon® Critical Thinking and Complex Problem Solving 
Indoctrination for Managers (4 hrs.)

  • What is “Critical Thinking?” We’ll re-define Critical Thinking in practical terms and discuss some of the more effective Critical Thinking tools for evaluating human performance, equipment failures and program/process breakdowns.  

  • How BlueDragon®combined Critical Thinking tools with “Lean” and “Agile” techniques to create a Complex Problem Solving Framework that efficiently and effectively identifies root causes and contributing factors for human performance issues, equipment malfunctions and organizational and programmatic breakdowns.  

  • Examples of BlueDragon®in action.

  • Classic issues that diminish the effectiveness of root cause analysis, including: 

    • Why typical root cause analyses are too labor intensive and inefficient;  

    • Why too often root cause analyses do not identify the root causes;  

    • Misconceptions about how root causes are actually identified; and

    • Why is anyone still using the Fishbone?  

    • Why do managers (and regulators) behave as though they have the answer keywhen reviewing root causes (and the risks they take by hijacking root causes)?

  • The scalability of BlueDragon®  and how to use it to stop adverse trends before their root causes cause more significant events.  

  • Overview of effective and ineffective corrective actions to prevent recurrence and Mistake Proofing

  • Management checklist for engaging the BlueDragon teams and the risks associated with "hijacking" RCAs  

 

Target Population

  • Engineers

  • Scientists

  • Operators

  • Safety Inspectors

  • Quality Assurance personnel

  • Quality Control personnel

  • Contractor Assurance personnel

  • Performance Assurance personnel

  • Corrective Action Program owners

  • Occurrence Reporting personnel

  • Project Management Professionals

  • Lean Six Sigma Yellow and Green Belts

BD-102...Root Cause Fundamentals for Beginners and Introduction to the BlueDragon Critical Thinking and Complex Problem Solving Method (8 hrs.)
  • What is “Critical Thinking?” We’ll re-define Critical Thinking in practical terms and discuss some of the more effective Critical Thinking tools for evaluating human performance, equipment failures and program/process breakdowns.  

  • The fundamental building blocks of causal analysis 

  • The differences between data analysis and causal analysis 

  • The BlueDragon Framework: an integration of critical thinking tools with “Lean” and “Agile” techniques to create an efficient and effective approach to causal analysis

  • The scalability of BlueDragon and how to use it to stop adverse trends before their root causes cause more significant events.  

  • Classic issues that diminish the effectiveness of root cause analysis, including: 

    • Why typical root cause analyses are too labor intensive and inefficient;  

    • Why too often root cause analyses do not identify the root causes;  

    • Misconceptions about how root causes are actually identified; 

    • Why is anyone still using the Fishbone; and

    • Why do managers (and regulators) behave as though they have the answer key when reviewing root causes (and the risks they take by hijacking root causes)?

  • Examples of BlueDragon in action

  • Overview of effective and ineffective corrective actions to prevent recurrence and Mistake Proofing

  • Case Studies to reinforce root cause fundamentals and the BlueDragon Framework

Target Population

  • Participants in Executive and Management Leadership Development Programs

  • Post-graduate students in STEM fields

  • MBA Students

  • Lean Six Sigma Master Black Belts and Black Belts

  • Management of all levels 

  • Project Management Professionals 

BD-201...BlueDragon for Management Development
and Post-Graduate Colleges and University Studies (2 days) 
  • Fundamentals of Root Cause Analysis and Apparent Cause Analysis

    • Data Analysis Tools & Techniques

    • Causal Analysis Tools & Techniques 

  • What is “Critical Thinking?” We’ll re-define Critical Thinking in practical terms and discuss some of the more effective Critical Thinking tools for evaluating human performance, equipment failures and program/process breakdowns.  

  • The fundamental building blocks of causal analysis 

  • The differences between data analysis and causal analysis 

  • The BlueDragon Framework: an integration of critical thinking tools with “Lean” and “Agile” techniques to create an efficient and effective approach to causal analysis

  • The scalability of BlueDragon and how to use it to stop adverse trends before their root causes cause more significant events

  • Why typical root cause analyses are too labor intensive and inefficient 

  • Why too often root cause analyses do not identify the root causes

  • Misconceptions about how root causes are actually identified

  • The benefits and drawbacks of using the Fishbone diagram (Ishikawa) 

  • Why managers (and regulators) behave as though they have the answer key when reviewing root causes (and the risks they take by hijacking root causes)

  • Examples of BlueDragon in action

  • Overview of effective and ineffective corrective actions to prevent recurrence and Mistake Proofing

  • Case Studies to reinforce root cause fundamentals and the BlueDragon Framework

  • Communicating results with management and regulators 

 

Target Population

  • Lean Six Sigma practitioners, Master Black Belts, Black Belts, Green Belts

  • Engineers

  • Scientists 

  • Operators

  • Root Cause & Apparent Cause Event Investigators

  • Nuclear Safety and Management ​

  • ​Facility/Operations Managers

  • Management of all levels at Energy and DOD sites 

  • Department of Energy employees

  • Nuclear Regulatory Commission Employees

  • National Nuclear Security Organization employees 

  • Construction  Safety and Management

  • Contractor Assurance personnel

  • Performance Assurance personnel

  • Corrective Action Program Managers

  • Occurrence Reporting personnel

  • Safeguards & Security personnel

  • Quality & Oversight Dept. personnel

  • Environmental Health & Safety personnel

  • Regulatory & Stakeholder Interface personnel

  • Project Management Professionals receive 27 Credit Hours

BD-301...BlueDragon Critical Thinking and Complex Problem Solving Workshop:
Root Cause Analysis for Practitioners (3 days) 
  • This course is not for personnel that have no knowledge or any past experience with conducting investigations, apparent causes or root causes, or for personnel that are brand new to the industry 

  • The course uses a Harvard MBA approach:

    • Case Studies of increasing difficulty are provided to enhance an understanding of key concepts and develop proficiency using the BlueDragon Framework.

    • The Case Studies for BD-301 are geared towards the Energy industry and Department of Defense operating environments/sites (e.g. Department of Energy Laboratories and project sites, commercial nuclear plants, the Nuclear Weapons Complex, the Chemical Weapons facilities, Oil & Gas plants, Chemical plants, etc.)   

  • The course provides a quick refresher on of the fundamentals of Root Cause Analysis and Apparent Cause Analysis (a more comprehensive review is provided in BD-102)

  • What is “Critical Thinking?” We’ll re-define Critical Thinking in practical terms and discuss some of the more effective Critical Thinking tools for evaluating human performance, equipment failures and program/process breakdowns.  

  • The differences between data analysis and causal analysis 

  • The BlueDragon Framework: an integration of critical thinking tools with “Lean” and “Agile” techniques to create an efficient and effective approach to causal analysis

  • The scalability of BlueDragon and how to use it to stop adverse trends before their root causes cause more significant events

  • Why typical root cause analyses are too labor intensive and inefficient 

  • Why too often root cause analyses do not identify the root causes

  • Misconceptions about how root causes are actually identified

  • The benefits and drawbacks of using the Fishbone diagram (Ishikawa) 

  • Why managers (and regulators) behave as though they have the answer key when reviewing root causes (and the risks they take by hijacking root causes)

  • Examples of BlueDragon in action

  • Overview of effective and ineffective corrective actions to prevent recurrence and Mistake Proofing

  • Case Studies to reinforce root cause fundamentals and the BlueDragon Framework

  • Communicating results with management and regulators 

  • Evaluation of student performance includes:

    • 5-hour simulated Root Cause Analysis to test student proficiency 

    • 10 question Quiz to test student retention 

  • This workshop is approved by PMI and awards 27 Professional Development Units for Project Management Professionals and P.E.s 
 
 

Target Population

  • Personnel that have successfully completed the BD-301 course

  • Certified Root Cause Analysts desiring advanced root cause tools and techniques 

BD-401...Additional Data and Causal Analysis Tools
for Advanced Root Cause Practitioners (1 day) 
  • Advanced Root Cause Analysis and Data Analysis tools: 

    • Streaming Analysis 

    • Introduction to Value Stream Mapping 

    • Compiling BlueDragon Root Cause Analysis Reports  

    • Mastering Excel for BlueDragon templates 
       

  • Pre-requisites:

    • Participants must have successfully completed the BD-301 BlueDragon Workshop; or, 

    • Provide proof of certification as a Root Cause Analyst from your company

 

Target Population

  • Current clients

  • Clients that need a quick start for a significant event investigation 

BD-501...Client-Specific Problem Solving Workshops (1 or more days) ​
  • For our current clients, we offer an additional option using one of our skilled facilitators: 

    • Set up your BlueDragon Framework using available information

      • timeline, references, BlueDragon themes ​

    • Data call: identify the data needed to conduct the investigation

    • Identify the overall approach needed for Phase 1 - Data Analysis, based on the available information

    • Lines of Inquiry: identify how to develop the lines of inquiry to attack the problem from multiple perspectives 

    • Affected organizations: identify the organizations that we will need to bring into the room to participate in facilitated causal analysis sessions

    • Structure the entire investigation or root cause analysis for your team 

  • ​The above can be conducted in a workshop environment with a large group of causal analysts, so they benefit from observing and participating in the process.  

  • Pre-requisites:

    • Must be an existing BlueDragon client  

Contact us to Host Your Own Workshop

BLUEDRAGON MANAGEMENT

INDOCTRINATION

RCA FUNDAMENTALS

FOR BEGINNERS & INTRO TO BLUEDRAGON

BLUEDRAGON RCA FOR LEADERSHIP TRAINING, COLLEGES & UNIVERSITIES

BLUEDRAGON CRITICAL THINKING AND COMPLEX PROBLEM SOLVING

ADVANCED
RCA TOOLS

 

WHAT PARTICIPANTS SAY

"Best training ever!  You've given me an exponential leg up with the BlueDragon Framework.  I think your method will revolutionize the industry!"

- February 2020

"I am recommending for implementation at TVA-Nuclear.  This is the most practical and effective tool I have seen. "

- February 2020